Privacy Policy

This web site, www.xlhub.com (the “Site”), is owned by Metric-X (“Metric-X”). Personal and non-personal information may be collected on the Site. This Privacy Statement describes our practices concerning information collected from users of this Site. If you have any questions or concerns in connection with this Privacy Statement, please send an email, with the subject heading “Privacy Policy Question” to info@metricx.com. In the email, please state your questions or concerns.

Information Collected and Usage

The Site is designed to inform interested users about XLhub, a Metric-X product, and to collect certain contact information from such users (including but not limited to name, email, street address and phone number). The submission of personal information is voluntary. We may use the personal information that users provide us for various purposes including:

  • to contact a user about the services available on this Site as well as other products or services that we think may be of interest;
  • in our internal surveys to obtain feedback on our products, our web site, or on other aspects of our business that impact a user as a Metric-X customer;
  • to send promotional materials; and
  • to provide our free email newsletter.

We reserve the right to share information that users provide us on this Site with third parties or our affiliated companies for promotional or other purposes. We may use a third party service provider to collect, process, store, or otherwise handle information on our behalf.

Information Collected if you Only Browse this Site

During your visit to our Web site even if you do nothing but browse, read pages, or download information, we do gather and store certain information about your visit.

Information automatically collected and stored includes the following:

  • The Internet Protocol (IP) Address and domain name used. This address is a numerical identifier assigned either to your Internet service provider or directly to your computer.
  • The Internet Protocol Address is necessary in order to direct Internet traffic to you. This address may be translated to determine the domain name of your service provider (e.g. companyxyz.com or yourschool.edu);
  • The type of browser and operating system you are using;
  • The date and time you visited this site;
  • The web pages or services you accessed at this site;
  • Referring web page.

The information we automatically collect or store is logged and used by Metric-X to improve the our services and to help us understand how people are using our services. Metric-X analyzes this information to determine how our Web site is being used, so that we may continually improve the site’s usefulness to the public.

Information about Cookies and about Google Analytics and LeadLander

Our site places a cookie on your computer. This website also uses Google Analytics, a web analytics service provided by Google, Inc. (Google Privacy Policies) and LeadLander which both use javascript and cookies to help us analyze how visitors use the site. The site also uses Provide Support for the online chat feature which also uses javascript and cookies.

You may block cookies through your browser settings. If cookies are blocked, you will still be able to use our website, and anonymous data will still be collected on the site. By accepting cookies, you consent to the processing of data in the manner and for the purposes set out in this privacy policy.

Security

We utilize third-party companies to operate our website in a secure data center, However, Metric-X cannot ensure the privacy of online communications. You should also take steps to protect personal information, such as closing the web browser when you have completed visiting the site. Failure to do so may result in personal information being viewed by someone else using the same computer.

For site security purposes and to ensure that this site remains available to all users, this computer system employs software programs to monitor network traffic to identify unauthorized attempts to upload or change information or otherwise cause damage.

Links to Other Web Sites

As a convenience to visitors, our Web site may contain links to other public or private entities’ Web sites. Metric-X is not responsible for the privacy practices or the content of such Web sites. It is recommended that users read the individual privacy policy statements of each Web site they visit.

Disclaimer

The information provided in this privacy policy should not be construed as giving business.

Changes to this Privacy Statement

If we later change our Privacy Policy, we will post a new privacy policy on this Site so our users are always aware of what information we collect, how we use it, and under what circumstances we disclose it.

Updating Personal Information

If you have filled out a contact form on this Site in the past, you may have the information updated by sending us an email to info@metricx.com with subject: Privacy Policy – Personal Information Update.

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